So Amazon Prime Wardrobe is a service where you can have clothing items shipped to you to try on, and if they fit and you like it you keep it. If something isn't right, you go back online and initiate the return.
I did all that, printed the return label for the one item that didn't fit, and had it shipped back. But now I get an email a few weeks later saying that they haven't received the items yet and I'm going to be charged.
So not only do I not have the unwanted item, but they are going to take my money for it.
Sounds likes a scam to me.
I'm never going to use that service again. Amazon's customer service on returns has typically been awesome, and I've never experienced them not getting a return, but this wardrobe try-before-you-buy thing seems flawed. Lesson learned.
