Sunday, July 12, 2009

Qwest technician

A couple days ago we finally caved in and decided to get the internet at home with a couple of rules:
  1. Someone must be in the room with you when you're on the internet
  2. Three strikes and the internet is gone from our home
  3. If you accidentally stumble on something, report it, or it counts as a strike
  4. All activities will be monitored so don't try to be sneaky or it will count as two strikes.

Anyhow, the guy who installed it said there wasn't a phone line in the office. That wasn't true and I found it hard to believe. But I was at work when he made the claim and wasn't about to argue with him at work. So he installed it in the kitchen and then we had to use the stupid netgear wireless adapter to get it to work on one computer in the office. Lame.

So when I got home from yesterday's triathlon I took a look on the side of the desk and sure enough there was a phone jack. I plugged a phone into it and got a dial tone. Lazy qwest dude! So I plugged the router into it using the filter thing and didn't get the DSL light to stay solid. I called tech support and they had to actually wire the jack for the internet. So I set up an appointment for Monday.

About an hour later I thought, how tough can it be? At least open the cover and see what kind of wiring it involves. So I did and there were only two wires to hook up. So I changed the wiring in the office to match the kitchen and moved the kitchen back to using a normal phone connection. Still no connection. Then I asked Jacob if the tech went downstairs at all. He did, so I went and looked at the connections downstairs. Apparently the green wires aren't used at all for phone. The was only one set of green wires that were connected. So I traced the line from the office and took the green wires from there and hooked them into one set of green wires that were hooked together and joila! Internet service. Took about 30 minutes to figure out and now we got it.

So it wasn't that tough. Any idiot can do what a qwest technician guy does. I'm a perfect example of that.

No comments: